TechSee, a startup employing AI and computer vision to streamline field service work, raised $30 million to expand its reach.
The cloud of everything: Taking the lead in the time of transition
Samsung’s Young Sohn talks with VMWare CEO Pat Gelsinger about the network virtualization giant’s ambitious plans for an increasingly digital world ahead.
AI-powered CXM platform Sprinklr raises $200 million at a $2.7 billion valuation
AI-powered customer experience management (CXM) platform Sprinklr has raised $200 million from Hellman & Friedman at a $2.7 billion valuation.
How AI is impacting customer experience in fintech (VB Live)
Learn how companies like MasterCard are implementing AI and NLP strategies that transform how fintech customer experience is done.
Salesforce details new AI-powered products for field service workers
Salesforce today detailed new features heading to Salesforce Field Service, including appointment scheduling and performance insights for dispatchers.
Is your small business ready for the new world of work? (VB Live)
To reckon with the COVID-19 pandemic, companies are finding that digital tools can ensure continuity and safety, help you stay competitive and more.
How machine learning helps companies stay agile in a pandemic (VB Live)
Join this VB LIve event to learn how machine learning has offered companies powerful ways to adapt in these uncertain times.
Amazon now offers third-party solutions for contact center AI
Amazon today made available new third-party AI and machine learning solutions addressing common challenges in call center setups.
Gong raises $200 million to surface sales insights with AI
Gong.io, a startup applying AI to sales call analysis, has raised $200 million in venture capital at a $2.2 billion valuation.
K2View raises $28 million to automate enterprise data unification
K2View, a company developing enterprise database task automation solutions, has raised $28 million in venture capital financing.